We put our riders first. It’s a promise we’ve kept for almost thirty years.

Processing a warranty can disrupt your season. It always seems to drag on far longer than it needs to and can be a huge pain in the butt. But it doesn’t have to be that way. From now on, we’re covering pretty much all our hard goods under a comprehensive Lifetime Warranty. Crashes Included.

Yes. We said Crashes Included.

As much as it hurts to say, crashes are a part of mountain biking. So why aren’t more bike brands covering their gear against crashes? We do. Break a Race Face part while riding and we’ll ship you a fresh part. For free. 

Neat, huh? 

A note on what types of “crashes” are included; it only covers crashes while riding your bike. If you drive into a low-clearance parkade with your bike on the roof rack, that’s on you. No intentional destruction either, please. Take care of your stuff the best you can, and we’ll take care of you. 

What’s the deal?

Our Lifetime Warranty now covers the bulk of our hard goods including: Wheels, Pedals, Handlebars, Stems, Cranks, Chainrings and Static (non-actuated) seat posts.  

Basically, if you see the Lifetime Warranty marker on a product page of our website, that product is covered. 

All our dropper posts, apparel, protection, grips, bottom bracket bearings and tailgate pads will continue to be covered under our Limited Warranty. This is because some products aren’t made to endure anyone’s lifetime (like gloves or pads) or they require regular servicing to stay in good working order (like droppers). Of course, if you have any issues with Limited Warranty products, get in touch and we’ll do everything we can to get you back on the trails.  

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