Service

THE BEST SUSPENSION SERVICE

Don’t trust just anyone to work on your mountain bike suspension. Book your service with the professionals at Fox Factory today so you can get back to riding right away.

FOX and Marzocchi Fork Service

  • Thorough inspection of fork for wear and/or damage.
  • Complete teardown and rebuild of damper, including new seals and oil.
  • New dust wipers and foam rings.
  • Air spring assembly rebuild, including new seals.
  • Lower leg fork bushings replaced at extra cost, if deemed necessary

    From $289 AUD*

LEAVE IT TO THE PROFESSIONALS

Book your service with the professionals at Fox Factory today so you can get back to riding right away.

Our in-house Fox Factory technicians are the only authorized & certified FOX suspension technicians in Australia. When you book with FOX, we guarantee the best and most comprehensive service.

We guarantee we’ll have your suspension running just as well, if not better than when you first bought it.

Understanding the costs

Fox Factory only uses approved replacement parts. If you require new parts, you may incur costs up to $65 in additional replacement parts. Any more, and we'll let you know.

Prices may vary depending on parts required beyond standard servicing & may change without notice

  • FOX Shocks; Float (Inline) - $229. Float (Reservoir) $259.
  • Proprietary Shocks; Canyon Shapeshifter - $169. Trek DRCV RG/Thru- Shaft/ReAktiv- $279. Scott Nude - $279. Cannondale Gemini - $279. Specialized Brain - $329

FOX and Marzocchi Shock Service

  • Thorough inspection of shock for wear and/or damage.
  • Complete teardown and rebuild of damper, including new seals, oil, and nitrogen recharge for models requiring it.
  • New air seals, if applicable.
  • New eyelet hardware is available upon request at an additional charge.

From $229 AUD*

FOX & Race Face Post Service

  • Complete overhaul of seatpost internals.
  • All seals replaced.
  • Damper re-bled with new damper oil.
  • Some common issues may be remedied by the consumer, please reference the Transfer Troubleshooting Guide.

From $239 AUD*

Fox Factory

Service Timing

Before you send in your fork, shock and or dropper to have them serviced, we'll provide an email with the timing and how to send in your product.

Leave it to the professionals

IN-HOUSE TECHNICIANS

Did you know that our in-house Fox Factory technicians are the only authorized & certified FOX suspension technicians in Australia?
When you book with FOX, we guarantee the best and most comprehensive service.

RAPID TURNAROUND

Our current service turnaround time is only a few days. Our robust parts inventory and access to the latest Fox Factory suspension parts means you can always rely on FOX to deliver rapid and reliable service so you can ride more and wait less.

COMPREHENSIVE SERVICING

When you bring your suspension or dropper into FOX, each product receives a full teardown and rebuild with proprietary replacement seals and oil to ensure your suspension is running just as well, if not better, than when you first bought it.

UPGRADE & CUSTOMISE

Dream about Kashima? Lusting over the latest damper technology? Want color-matching custom decals? Not only do we provide high quality service but we're always happy to upgrade and customize your suspension, inside and

HOW DO I SEND IN MY FOX PRODUCTS FOR SERVICING?

Don’t know how to remove your fork, shock, or dropper post to send it in for servicing?

Don’t worry, our team’s here to help.. Check out our FAQ page that has all the video help you need.

Not comfortable working on your bike?

Most local bike shops are more than happy to remove and ship your product for you.

If you still have questions,
please refer to our FAQ below.

ABOUT OUR TECHNICIANS

Curious about what goes into a suspension or dropper post service? Want to know more about the certified FOX technicians working on your suspension?

Certified FOX technicians are the only suspension specialists in Australia trained by FOX Factory and hold current FOX suspension accreditation. By working directly and closely with the engineers designing the product, athletes who test it, and OE manufactures that spec it, we know all the ins and outs of our products.

By sending your suspension service to a FOX Authorized Service Center, you’re ensuring that you receive the best performing suspension.

CUSTOMIZE YOUR SUSPENSION, INSIDE AND OUT

CUSTOMIZE YOUR SUSPENSION, INSIDE AND OUT

Dream about Kashima? Lusting over the latest dampers? Want color-matching custom decals? Not only do we provide the highest quality service, but we’re also always happy to upgrade and/or customize your suspension to suit your riding style and aesthetics.

Want to custom tune your suspension?

Get in touch with us:

au-info@ridefox.com